Privacy and Cookie Policy

About this notice

This Privacy and Cookie Policy explains how LocsNco collects, uses, shares and protects personal data when you visit locsnco.com, place an order, create an account, contact us, subscribe to marketing or otherwise interact with the business.

For data-protection purposes, the controller is the sole trader operating under the trade name LocsNco, based at Barnhall Meadows, Leixlip, Co. Kildare, Ireland.

Send privacy enquiries and data-rights requests to info@locsnco.com.

Personal data we collect

Depending on how you interact with us, we may collect:

• identity and contact details, including your name, email address, telephone number, billing address and delivery address;
• order, payment and transaction information;
• account details and preferences;
• communications with customer support, including messages sent by email, contact form, WhatsApp or other enabled communication services;
• technical and usage information, including IP address, device and browser information, cookie identifiers, pages viewed, searches, referring pages and interactions with the website;
• marketing preferences and information about your response to campaigns; and
• fraud-prevention and security information.

Authorised payment providers process payment card details. LocsNco does not receive or store complete card details where the payment provider handles them directly.

Why we use personal data and our lawful bases

We process personal data to:

• process payments, fulfil orders, arrange delivery or pickup and provide customer service — necessary to perform our contract with you;
• manage returns, refunds, accounting, tax and legal obligations — necessary to comply with legal obligations;
• protect the store, prevent fraud, secure transactions and improve our services — based on our legitimate interests, where those interests do not override your rights;
• send marketing communications — based on consent where consent is required, or as otherwise permitted by law; and
• operate optional analytics, advertising and non-essential cookies — based on consent where required.

You can withdraw consent at any time. Withdrawal does not affect processing that was lawful before you withdrew consent.

How we obtain personal data

We obtain information directly from you, automatically through the website and cookies, and from service providers that support transactions, delivery, fraud prevention, marketing, analytics or customer service.

Service providers and recipients

We share personal data only where reasonably necessary with service providers such as:

• Shopify, which hosts and powers the online store;
• payment processors and fraud-prevention providers;
• delivery carriers and fulfilment providers;
• email, marketing, advertising and analytics providers;
• customer-review, loyalty, customer-support and messaging providers;
• IT, website, security and professional advisers; and
• public authorities where law requires disclosure.

These providers may process information under their own privacy notices as independent controllers or on LocsNco’s instructions as processors.

We do not sell personal data for money. Some advertising or analytics activities may be treated as “sharing” under laws outside Ireland; customers can manage non-essential cookies through the website’s cookie-preference controls.

International transfers

Some providers may process personal data outside the European Economic Area. Where required, we use appropriate safeguards, such as an adequacy decision, approved standard contractual clauses, or another lawful transfer mechanism.

Data retention

We retain personal data only for as long as needed for the purpose for which it was collected, including to meet tax, accounting, legal, fraud-prevention and dispute-resolution obligations.

We generally retain order and transaction records for the period required by Irish tax and company-record obligations. We retain customer-service and marketing information only while needed for the relevant relationship or until consent is withdrawn, subject to any necessary suppression record. We retain security and technical records for proportionate periods based on their purpose.

Your data-protection rights

Subject to applicable law, you may have the right to:

• access your personal data;
• correct inaccurate or incomplete data;
• request erasure;
• restrict processing;
• object to processing, including direct marketing;
• receive certain data in a portable format;
• withdraw consent; and
• complain to the Irish Data Protection Commission.

To exercise your rights, contact info@locsnco.com. We may need to verify your identity before we can complete a request.

If you are dissatisfied with our response, you can contact the Irish Data Protection Commission through dataprotection.ie.

Marketing

You can unsubscribe from marketing emails using the unsubscribe link in any marketing message or by contacting info@locsnco.com. Service communications relating to an order or account are not marketing and may still be sent where necessary.

Cookies

Cookies and similar technologies help the website function, remember preferences, understand site use, prevent fraud and, with consent where required, support analytics and advertising.

Cookie categories may include:

• Strictly necessary cookies: required for core functions such as security, checkout, cart and account access;
• Preference cookies: remember choices such as language or region;
• Analytics cookies: help us understand how visitors use the website; and
• Advertising cookies: support relevant advertising and campaign measurement.

We use non-essential cookies only where a valid legal basis exists. You can accept, reject or adjust non-essential cookies using the cookie banner or the Cookie preferences link in the website footer. Browser settings can also delete or block cookies, although some site features may not work correctly.

The specific cookies and providers used can change as Shopify and installed services are updated. Review the current consent interface and provider information regularly.

Children

The website is not directed at young children, and we do not knowingly collect personal data from children who cannot lawfully provide it. If a parent or guardian believes a child has provided personal data, they can contact us.

Security

We use reasonable technical and organisational measures designed to protect personal data. No online service is completely secure, and customers should protect their account credentials and contact us if they suspect unauthorised use.

Changes to this policy

We may update this policy to reflect operational, technological or legal changes. We will post the updated version on this page with a revised date.

Last updated: 19 August 2026